GPS Tracking & Live Tow Truck Tracking. Give your customers peace of mind with TowMasters' GPS Tracking feature. Once a operator is assigned to a call, you can provide your customers with a secure tracking link via SMS or email, allowing them to monitor the operator's location.
Improved Customer Satisfaction
- Customers feel confident throughout the tow/recovery service process
- Tracking links expire automatically when the service call is completed
- Customers can view the assigned truck on a map in real time
- Fewer dispatch inquiries asking for driver status updates
- Customers can monitor the driver's progress from dispatch to arrival, creating trust and reducing frustration
GPS Fleet Tracking Benefits for Dispatchers
- Dispatchers can monitor their trucks location from a single Dashboard
- Know the exact location of every truck in your fleet at all times
- Provide customers with accurate arrival estimates based on real-time vehicle locations instead of driver estimates
- Spend less time calling drivers for location updates
- Automatically identify and assign the closest available truck to new service calls
